Screen is blank

Screen is blank

  1. Make sure the phone is properly plugged into a functional AC outlet or a power over Ethernet (PoE) switch.
  2. If the phone is plugged into a power strip, try to plug it directly into a wall outlet instead.

    If these steps don't resolve the issue, we’ll need to investigate further. Submit a support ticket here, including following information, and we’ll look into the issue:

    1. Phone Number/Extension Number
    2. Model and MAC Address of the Device

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