Device doesn't play dial tone

Device doesn't play dial tone

  1. Check for any loose connections and that the phone has been installed properly.
  2. Switch between the handset, headset (if present) and speakerphone to check whether the dial tone works for a different audio device.
  3. If the dial tone exists on another audio device, connect a different handset or headset to isolate the problem.
  4. If these steps don't resolve the issue, we’ll need to investigate further. Submit a support ticket here and we’ll look into the issue.

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