Devices doesn't ring

Devices doesn't ring

  1. Check the ringer volume on the phone. To adjust the ringer volume, press the Volume key when the phone is on-hook and idle.
  2. If these steps don't resolve the issue, we’ll need to investigate further. Submit a support ticket here, including following information, and we’ll look into the issue:

    1. Phone Number/Extension Number
    2. Model and MAC Address of the Device

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